READY TO EMBARK ON YOUR TERMINO JOURNEY? CHOOSE FROM OUR CONVENIENT "QUICK SHOP COLLECTION" OR EXPERIENCE CUSTOMIZATION WITH OUR POWERFUL "3D CONFIGURATOR." ONCE YOU'VE SELECTED YOUR PREFERRED MODULES, PRICING AND SHIPPING DETAILS WILL APPEAR INSTANTLY. COMPLETE YOUR SELECTION, PLACE YOUR ORDER, AND ANTICIPATE THE SWIFT DELIVERY OF YOUR TERMINO SYSTEM.
FAQ.
Most popular
How do I place an order?
What is TERMINO and what makes it different from other kitchens?
TERMINO IS A SUSTAINABLE, MODULAR KITCHEN SYSTEM MADE UP OF 14 FLEXIBLE MODULES THAT CAN EASILY ADAPT TO CHANGING SPACES WITHOUT COMPROMISE, SETTING IT APART FROM TRADITIONAL KITCHEN DESIGNS.
Does TERMINO ship globally?
WE PRE-ASSEMBLE ALL MODULES, WORKTOPS, AND BASES INTO COMPACT BOXES, MAKING THEM READY FOR DELIVERY WORLDWIDE. FOR DESTINATIONS OUTSIDE EUROPE, WE USE AIR FREIGHT FOR GLOBAL SHIPPING. YOUR ORDER WILL BE DISPATCHED FROM GERMANY TO ENSURE THE QUALITY AND EFFICIENCY OF DELIVERY.
*NOTE THAT SHIPPING MAY NOT BE AVAILABLE IN CERTAIN COUNTRIES OR REGIONS. IF YOU DON'T SEE SHIPPING OPTIONS IN YOUR SHOPPING CART, PLEASE CONTACT US AT INFO@TERMINO.GMBH.
How simple is it to install a TERMINO kitchen, and should I hire a professional?
OUR MODULAR SYSTEM IS DESIGNED FOR EASY ASSEMBLY, AND CUSTOMERS CAN COMPLETE 90% OF THE INSTALLATION PROCESS THEMSELVES. HOWEVER, FOR THE FINAL 10% INVOLVING STANDARD ELECTRICAL AND WATER SYSTEMS, WE HIGHLY RECOMMEND HIRING A PROFESSIONAL INSTALLER TO ENSURE PROPER AND SAFE INSTALLATION.
FOR DETAILED INSTALLATION INSTRUCTIONS, PLEASE REFER TO OUR COMPREHENSIVE INSTALLATION GUIDE.
What materials are used to create TERMINO modules, and are they environmentally friendly?
THE TERMINO SYSTEM IS DESIGNED WITH ENVIRONMENTAL CONSIDERATIONS IN MIND. WE UTILIZE HIGH-QUALITY MATERIALS, SUCH AS ALUMINUM RECYCLED FROM A MINIMUM OF 75% POST-CONSUMER SCRAP, WHICH REDUCES ENERGY CONSUMPTION DURING PRODUCTION. OUR WOOD IS ALSO FSC-CERTIFIED, ENSURING RESPONSIBLE FOREST MANAGEMENT, AND SOURCED FROM LOCALLY GROWN GERMAN OAK.
ADDITIONALLY, WE COLLABORATE WITH THE RENOWNED ITALIAN BRAND FOSTER TO LOCALLY MANUFACTURE HIGH-QUALITY STAINLESS STEEL PRODUCTS.
Can I add or remove modules from my TERMINO kitchen in the future?
YES, YOU CAN ADD OR REMOVE MODULES FROM YOUR TERMINO SYSTEMS EVEN AFTER THEY HAVE BEEN INSTALLED. THIS ALLOWS FOR EASY ADAPTATION TO YOUR CHANGING NEEDS, WHETHER YOU NEED MORE STORAGE SPACE, A LARGER ISLAND, OR ADDITIONAL SHELVING. TERMINO'S MODULAR SYSTEM MAKES IT EASY TO CREATE A KITCHEN THAT FITS YOUR UNIQUE REQUIREMENTS.
EXPLORE OUR RANGE OF EXTENSION MODULES.
Where can I see TERMINO in person?
We're setting up our first showroom in Berlin, planned for Q4 2024. Stay tuned! We're also expanding partnerships with stores in major EU cities like Berlin, Paris, Copenhagen, and Amsterdam—where design meets culture. Interested in becoming a TERMINO partner store, sharing our aesthetics and values? Contact us to LEARN MORE.
Can you explain sustainability and the circular economy as mentioned on the website?
SUSTAINABILITY AND THE CIRCULAR ECONOMY ARE CORE PRINCIPLES AT TERMINO. WE PRIORITIZE THE USE OF LONG-LASTING MATERIALS AND OFFER UPGRADES, REPAIRS, AND THE OPTION TO RESELL PARTS TO CONTRIBUTE TO A SUSTAINABLE FUTURE.
TERMINO PRODUCTS ARE DESIGNED WITH PORTABILITY IN MIND, MAKING IT EASY TO TAKE THEM TO YOUR NEXT LOCATION. AND IF YOU NO LONGER NEED THEM, YOU CAN SIMPLY SELL THEM ON A SECOND-HAND PLATFORM. THAT'S WHY TERMINO IS THE KITCHEN OF THE FUTURE!
What makes TERMINO stand out as a premium quality display option?
TERMINO STANDS OUT FOR ITS PREMIUM QUALITY, THANKS TO OUR USE OF TOP-NOTCH MATERIALS AND ATTENTION TO DETAIL. OUR COUNTERTOP IS MADE OF 8MM ULTRA-LIGHTWEIGHT 304L STAINLESS STEEL, WITH A SMOOTH FINISH AND SEAMLESS EDGES. OUR DRAWER PANEL IS BUILT WITH SOLID 6 SERIES ALUMINUM, FEATURING A DURABLE SANDBLASTED AND ANODIZED FINISH. TOGETHER, THESE FEATURES CREATE A SLEEK AND LONG-LASTING DISPLAY OPTION.
I'm not sure how to go about designing. Could you assist me with the design process?
ABSOLUTELY! WE'RE HERE TO HELP WITH YOUR DESIGN. WE ALSO SUGGEST TRYING OUT OUR 3D CONFIGURATOR TOOL FOR A HANDS-ON APPROACH TO CREATING YOUR IDEAL SPACE. FEEL FREE TO SEND US AN EMAIL AT INFO@TERMINO.GMBH.
Ordering
What are the initial steps for purchasing TERMINO?
HERE'S A STRAIGHTFORWARD GUIDE:
1. MEASURE YOUR DESIRED SPACE FOR YOUR TERMINO PRODUCT.
2. USING OUR 3D CONFIGURATOR, DESIGN YOUR LAYOUT AND CHOOSE YOUR PREFERRED PRODUCTS, APPLIANCES, AND ADDITIONAL ACCESSORIES BASED ON YOUR SPACE REQUIREMENTS.
3. FOLLOW THE STRAIGHTFORWARD STEPS TO COMPLETE YOUR PURCHASE.
4. SIT BACK AND LOOK FORWARD TO RECEIVING YOUR TERMINO!
IF YOU WANT TO EXPLORE FURTHER INFORMATION, CLICK ON "HOW IT WORKS".
How do I place an order?
READY TO EMBARK ON YOUR TERMINO JOURNEY? CHOOSE FROM OUR CONVENIENT "QUICK SHOP COLLECTION" OR EXPERIENCE CUSTOMIZATION WITH OUR POWERFUL "3D CONFIGURATOR." ONCE YOU'VE SELECTED YOUR PREFERRED MODULES, PRICING AND SHIPPING DETAILS WILL APPEAR INSTANTLY. COMPLETE YOUR SELECTION, PLACE YOUR ORDER, AND ANTICIPATE THE SWIFT DELIVERY OF YOUR TERMINO SYSTEM.
DO YOU PROVIDE CUSTOMIZATION SERVICES?
WE OFFER THOUGHTFULLY DESIGNED PRODUCT SOLUTIONS, BUT DO NOT OFFER ADDITIONAL CUSTOMIZATION SERVICES. HOWEVER, STAY TUNED FOR UPCOMING PRODUCT EXPANSIONS TO ENHANCE YOUR EXPERIENCE.
OUR MODULES ARE FLEXIBLE AND UPGRADABLE. IF OUR 3D CONFIGURATOR DOESN'T MEET YOUR NEEDS, PLEASE CONTACT US VIA EMAIL AT INFO@TERMINO.GMBH.
*PLEASE NOTE THAT SELF-MODIFICATIONS ARE NOT COVERED BY WARRANTY.
What is the price range of TERMINO?
OUR SYSTEMS ARE DESIGNED TO ACCOMMODATE A RANGE OF BUDGETS, ENSURING ACCESSIBILITY FOR ALL CUSTOMERS. STARTING FROM JUST 780 EUROS FOR OUR MODULAR UNITS, AND WITH FULLY FUNCTIONAL KITCHENS PRICED AROUND 15,000 EUROS, WE'RE COMMITTED TO OFFERING QUALITY SOLUTIONS AT COMPETITIVE PRICES.
WE PROVIDE TRANSPARENCY PRICING OPTIONS FOR YOUR CONVENIENCE; PLEASE VISIT OUR "QUICK SHOP COLLECTION" FOR MORE DETAILS.
Are there any promotions or special offers?
WE DO NOT HAVE ANY ONGOING PROMOTIONS OR SPECIAL OFFERS AT THE MOMENT. HOWEVER, WE TAKE PRIDE IN PROVIDING HIGH-VALUE PRODUCTS MADE FROM 8MM SOLID 6 SERIES ALUMINUM MATERIAL, ENSURING DURABILITY AND PERFORMANCE.
What happens once I have placed my order?
YOU'LL RECEIVE AN ORDER CONFIRMATION SHORTLY AFTERWARDS TO LET YOU KNOW YOUR ORDER HAS BEEN RECEIVED. THEN, YOU WILL RECEIVE A TRACKING NUMBER ONCE YOUR ORDER HAS BEEN SHIPPED, ALONG WITH ANY TRACKING INFORMATION.
Shipping & delivery
Does TERMINO ship globally?
YES, WE OFFER GLOBAL SHIPPING FOR OUR TERMINO SYSTEM, OUR COMPACT AND EASY-TO-HANDEL BOXES CN BE DELIVERED TO ANY LOCATION AROUND THE WORLD, MAKING IT EASY FOR YOU TO ENJOY OUR HIGH-QUALITY, SUSTAINABLE KITCHENS NO MATTER WHERE YOU ARE.
How long will it take to ship my order?
WE PARTNER WITH THE BEST AND FASTEST SHIPPING COMPANY-DHL EXPRESS:GERMANY: NEXT DAYEU COUNTRIES: 1 DAYNORDIC COUNTRIES: 2 DAYSOTHER REGION: 2-3 BUSINESS DAYSIF YOU CHOOSE OUR DHL 2 MANN HANDLING SERVICE, YOU CAN SCHEDULE YOUR DELIVERY DATE.
What are the delivery lead-times from purchase to dispatch?
EXCITED TO RECEIVE YOUR TERMINO? DELIVERY LEAD-TIMES ARE TAILORED TO YOUR LOCATION, ENSURING YOUR ORDER REACHES YOU PROMPTLY. ONCE YOUR ORDER IS PLACED, ANTICIPATE AN EMAIL WITH A TRACKING NUMBER FOR YOUR CONVENIENCE. REST ASSURED, OUR INTERNATIONAL SHIPPING PARTNERS ARE DEDICATED TO DELIVERING YOUR ORDER SWIFTLY. WHILE DELIVERY TIMES MAY VARY BASED ON YOUR LOCATION, WE'RE COMMITTED TO ENSURING YOU RECEIVE YOUR TERMINO TRACKING NUMBER.
How much does delivery cost?
SHIPPING COSTS ARE DETERMINED BY YOUR LOCATION, AND YOU CAN EASILY VIEW THE TOTAL SHIPPING COST FOR YOUR ORDER DURING CHECKOUT.
Who will deliver my order?
FOR LOGISTICS, WE PARTNER WITH A GLOBAL GERMAN LOGISTICS MBE. KITCHEN, APPLIANCES, AND ALL OTHER REQUIRED PARTS ARE DELIVERED TO YOUR HOME ON THE AGREED DATE.
Can I choose which day I would like my order delivered?
WE HAVE PARTNER-DHL 2 MANN HANDLING SERVICE, YOU CAN CHOOSE WHICH DAY YOU WOULD LIKE TO DELIVERY. FOR THE DHL EXPRESS, YOU CAN USE THE TRACKING NUMBER PROVIDED TO YOU TO FOLLOW THE PROGRESS OF YOUR SHIPMENT.
How will my TERMINO ship?
WE SHIP YOUR TERMINO PRODUCT FULLY ASSEMBLED IN A PROTECTIVE FULL CARTON. ALL YOU HAVE TO DO IS STICK IT, SCREW IT, AND DONE!
How do I track my order?
AFTER PLACING YOUR ORDER, YOU'LL SHORTLY RECEIVE AN ORDER CONFIRMATION AND A TRACKING NUMBER TO KEEP YOU INFORMED EVERY STEP OF THE WAY.
Installation
How easy is it to install a TERMINO kitchen, and do I need to hire a professional installer?
OUR MODULAR SYSTEM IS DESIGNED FOR EASY ASSEMBLY, AND CUSTOMERS CAN COMPLETER 90% OF THE INSTALLATION PROCESS THEMSELVES,. HOWEVER, FOR THE FINAL 10% THAT INVOLVES STANDARD ELECTRICAL AND WATER SYSTEM, WE HIGHLY RECOMMEND HIRING A PROFESSIONAL INSTALLER TO ENSURE EPROPER AND SAFE INSTALLATION.
Do you offer assistance or guidance for self-installation?
YES, WE PROVIDE COMPREHENSIVE INSTALLATION INSTRUCTIONS WITH ALL TERMINO PRODUCTS. ADDITIONALLY, WE OFFER A "HOW IT WORKS"VIDEO GUIDE TO ASSIST YOU THROUGHOUT THE INSTALLATION PROCESS.
Is it possible to adjust the height of TERMINO products?
YES, OUR LEGS ARE SPECIALLY DESIGNED TO PROVIDE FLEXIBILITY, ALLOWING FOR EASY ADJUSTMENT OF UP TO 4CM IN HEIGHT. CUSTOMERS HAVE THE ABILITY TO CUSTOMIZE THE HEIGHT OF TERMINO PRODUCTS TO SUIT THEIR NEEDS PERFECTLY.
Will I need to strengthen the walls for tall cabinets and kitchen islands?
YES, OUR TALL CABINETS REQUIRE WALL REINFORCEMENT, WE DESIGNED WITH SECURE SCREW FITTINGS FOR STABILITY. ON THE OTHER HAND, OUR WALL CABINETS DON'T NEED WALL REINFORCEMENT.
How can we address uneven walls and floors in our home?
WE RECOMMEND THAT YOU HIRE A LOCAL PROFESSIONAL TO LEVEL THE WALLS AND FLOORS FIRST, SO THAT YOU HAVE A BETTER EXPERIENCE WITH TERMINO PRODUCTS.
Do you offer space measurement services?
WHILE WE DON'T OFFER SPACE MEASUREMENT SERVICES, WE'RE HAPPY TO PROVIDE GUIDANCE ON HOW TO ACCURATELY MEASURE YOUR SPACE "HOW IT WORKS"
Your easy installation feature sounds great! For customers who prefer not to install it themselves, do you offer installation services as well?
YES! WE OFFER INSTALLATION SERVICES FOR CUSTOMERS. CURRENTLY AVAILABLE ONLY IN GERMANY. OUR TEAM OF EXPERTS IS COMMITTED TO PROVIDING A SEAMLESS EXPERIENCE. FEEL FREE TO SELECT THE "INSTALLATION SERVICE" OPTION AT THE TIME OF PURCHASE!
Product information
What is TERMINO and what makes it different from other kitchens?
TERMINO IS A SUSTAINABLE, MODULAR KITCHEN SYSTEM MADE UP OF 14 FLEXIBLE MODULES THAT CAN EASILY ADAPT TO CHANGING SPACES WITHOUT COMPROMISE, SETTING IT APART FROM TRANDITIONAL KITCHEN DESIGNS.
What materials are used to create TERMINO kitchens, and are they environmentally friendly?
TERMINO MODULARS ARE MADE WITH THE ENVIRONMENT IN MIND. WE USE HIGH-QUALITY MATERIALS LIKE RECYCLED ALUMINUM MADE FROM A MINIMUM OF 75% POST-CONSUMER SCRAP, REDUCING ENERGY USE IN THE PRODUCTION PHASE. OUR WOOD IS ALSO FSC-CERTIFIED, ENSURING RESPONSIBLE FOREST MANAGEMENT.
What are the options for appliances?
LUCKILY, WE'VE TEAMED UP WITH SOME TOP-NOTCH BRANDS FOR DELIVERIES WITHIN EUROPE:TAP: QUADRO, QUOOKEROVEN: BORA, BOSCHINDUCTION COOKTOP: BORA, BOSCHGAS HOB: PITTDISHWASHER: FISHER & PAYKELAT PRESENT, WE DO NOT SUPPLY ANY APPLIANCES OUTSIDE EUROPE, SO PLEASE CONSULT A LOCAL SUPPLIER OF HOUSEHOLD APPLIANCES WHO IS VERY FAMILIAR WITH THIS SUBJECT.FOR MORE DETAILS, PLEASE REFER TO THE MODEL NUMBERS AT:https://termino.gmbh
How do I care for my TERMINO modulars?
WITH TERMINO MODULARS YOU CAN USE A SOFT CLOTH WITH MILD DETERGENT AND WATER FOR GENTLE CLEANING, AVOID HARSH CHEMICALS THAT CAN DAMAGE THE SURFACE. USE COASTERS OR PLACEMATS TO PREVENT SCRATCHES, AND HANDLE THEM GENTLY. BY KEEPING UP WITH MAINTENANCE, YOUR TERMINO MODULARS WILL STAY LOOKING GREAT AND BRIGHTEN UP YOUR SPACE FOR A LONG TIME.
Payment
What forms of payment does TERMINO accept?
TERMINO ACCEPTS THE FOLLOWING FORMS OF PAYMENT: MASTERCARD, VISA, PAYPAL AND BANK TRANSFER.
Does TERMINO offer Fiancing, or can I pay for my order in instalments?
AT THE MOMENT, WE DON'T OFFER FINANCING OR INSTALLMENT PAYMENT OPTIONS. WE'RE ALWAYS LOOKING FOR WAYS TO IMPROVE, SO YOUR FEEDBACK IS VALUABLE TO US!
Is VAT included in the final price and can I get it refunded?
YES, VAT IS INCLUDED IN THE FINAL PRICE FOR ORDERS WITHIN THE EU. HOWEVER, FOR ORDERS TO OTHER COUNTRIES, VAT IS NOT INCLUDED. UNFORTUNATELY, WE'RE UNABLE TO PROVIDE VAT REFUNDS FOR ONLINE PURCHASES.
What is TERMINO's payment security?
WE'VE GONE TO GREAT LENGTHS TO MAKE YOUR EXPERIENCE ON TERMINO.GMBH AS SECURE AS POSSIBLE BY USING RENOWNED PAYMENT PROVIDERS.
Returns & warranty
How can I initiate the return process if the product isn't suitable for me?
WE UNDERSTAND YOUR CONCERNS. TO INITIATE A RETURN, PLEASE ENSURE THAT THE ITEMS ARE IN GOOD, UNUSED CONDITION AND IN THEIR ORIGINAL PACKAGING. FOR ADDED PROTECTION, WE RECOMMEND INSURING THE RETURN DELIVERY AS YOU ARE RESPONSIBLE FOR THE GOODS UNTIL THEY REACH US. TO FACILITATE TRACKING, WE ADVISE USING A RELIABLE AND TRACKABLE SHIPPING METHOD, WITH THE SHIPPING FEE COVERED BY YOU. TO START THE RETURN PROCESS, PLEASE EMAIL US: INFO@TERMINO.GMBH OR FILL OUT OUR CONTACT FORM. UNDER THE CONSUMER CONTRACTS REGULATIONS, IF YOU'RE WITHIN THE EU AND CANCEL YOUR ORDER WITHIN 14 WORKING DAYS OF RECEIVING IT, YOU'RE ENTITLED TO A FULL REFUND, INCLUDING THE ORIGINAL DELIVERY COST. THIS POLICY ALSO APPLIES TO ORDERS CANCELED BEFORE THEY'RE DISPATCHED. IF YOU WISH TO CANCEL YOUR ORDER, PLEASE REACH OUT TO US VIA EMAIL OR OUR CONTACT FORM.
How long I will receive a refund, after I fill out the return form?
YOUR REFUND WILL TAKE APPROXIMATELY 10 - 14 BUSINESS DAYS BETWEEN THE RECEIPT OF THE RETURNED MERCHANDISE AND REFUND. ONCE YOUR MERCHANDISE HAS BEEN SUCCESSFULLY RECEIVED, YOU WILL RECEIVE AN EMAIL NOTIFYING YOU OF THE TOTAL REFUND AMOUNT TO BE CREDITED TO YOUR ACCOUNT.
Can I return a product that I purchased from a TERMINO partner?
IF YOU PURCHASED YOUR KITCHEN FROM A TERMINO PARTNER, TO RETURN YOUR ORDER, WE KINDLY ASK THAT YOU REACH OUT DIRECTLY TO THE TERMINO PARTNER FROM WHOM YOU PURCHASED THE KITCHEN FOR ANY RETURN OR EXCHANGE INQUIRIES. THEY WILL BE MORE THAN HAPPY TO ASSIST YOU WITH YOUR REQUEST.
what is the process for exchanging an item?
TO EXCHANGE AN ITEM, JUST PLACE A NEW ORDER AND RETURN THE ONE YOU DON’T WANT.
What kind of warranty does TERMINO offer?
THE LIMITED WARRANTY FOR THE TERMINO KITCHEN SYSTEM REMAINS IN FORCE FOR TWO (2) YEARS AND IS VALID FROM THE DATE OF PURCHASE. THE ORIGINAL PURCHASE RECEIPT IS REQUIRED AS PROOF OF PURCHASE. MORE INFORAMTION YOU WILL FIND HERE:TERMINO limited warranty.
What if I need repairs or maintenance for my TERMINO modulars?
WE ARE ALWAYS HERE TO ASSIST YOU WITH ANY MAINTENANCE OR REPAIRS NEEDED FOR YOUR TERMINO SYSTEM. ALOTHOUGH WE ARE STILL IN THE PROCESS OF DEVELOPING A MAINTENANCE SERVICE, YOU CAN REACHOUT TO US AT ANY TIME FOR ASSISTANCE. JOIN US TO STAY UPDATED ON OUR PROGRESS AND BE THE FIRDT TO KNOW WHEN OUR MAINTEN ANCE SERVICE IS AVAILABLE.
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